Authenticity Service

Are you the victim of a counterfeit item from a seller and need a formal third party proof of a letter complete with a company letterhead (Statement of non authenticity) for a Paypal claim?

With more than 20 years of experience and expertise in dealing with countless pre-loved luxury brands, such as Hermes, Louis Vuitton, Chanel, Gucci, Cartier and many others, Once Again Resale also provides an independent and unbiased designer authentication service for submission to Paypal, eBay, credit card companies, Canada Post, USPS for disputes or fraud claims.

Walk-in authentication is $25.00 per item. Visit Once Again Resale in the heart of Kitsilano and I will examine it with you and tell you on spot if it is genuine or counterfeit.

Written statement of authenticity or written statement of Significantly Not As Described with company letterhead is $80.00 per item for a 48 hour turn-around time. Upon examination of the actual item or photos of the item, a formal letter will be created to confirm whether or not the item is authentic or why the item is significantly not as described. This letter will be fit for submission in order to resolve with Paypal, eBay, credit card companies, Canada Post, USPS etc.

Please use Fill Out My Form on the right tab to submit your request or call us at 604-805-6688.  Please note that it is preferable if the item is physically examined.  

Authenticity Service is not only to Vancouver customers but also to world-wide customers.